Billing Policy

At SRMG we take pride in our unwavering commitment to providing quality care to all our patients.

 

This does however come at a significant cost, which is unfortunately not matched by the current Medicare Rebate (“Bulk-Billing”). We therefore charge private fees in most instances.

 

We are committed to ensuring that no-one is marginalised due to their inability to afford a co-payment and as such continue to offer “Bulk-billing” to valid pension card holders during our Monday to Friday clinics.

 

Payment can be made easily with Cash, EFTPOS or Credit Card and with Medicare EasyClaim, rebates are paid back into your account within minutes.

 

*Please note:

  • All visiting patients from outside the Great Southern Region will be privately billed regardless of concession eligibility.
  • All services provided in our Treatment Rooms will be subject to a private fee to help cover our equipment and facilities, consumables and nurse assistance.
  • We kindly ask for at least 2 hours’ notice if you need to cancel or change your appointment. This allows us to offer your appointment time to another patient in need and helps keep our clinic running smoothly.
  • Non-attendance without notice impacts other patients’ access to care and increases costs for the practice. For this reason, a non-attendance fee will apply if adequate notice is not provided.